top of page
FB_IMG_1547491545628.jpg

FAQ

Your Questions, Answered

FAQ: FAQ

Why Use A Travel Agent?

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance. Our fees are transparent. In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees.

Do I need travel insurance?

Travel Insurance is always Highly recommended. It is offered on all A-MAE-ZING GETAWAYS trips. It's a small price to pay for Peace of Mind.

What Is Covered By Travel Insurance? 

Travel Insurance plans are offered and may be different each time. Travel Insurance usually covers Trip Cancellation, Trip Interruption,  Trip/Travel delay, Missed Connection, Medical Expenses, Emergency Assistance, Lost Baggage/Baggage delay, Accidental Death and Dismemberment. 

Will I Be Able to Have a Payment Plan?

Yes. A-MAE-ZING GETAWAYS uses "Layaway" Payment Plans on all of its trips. We get discounted rates based on our large groups and have a good credit profile in the industry.  You are only asked to keep up with the payment plan.  Failure to do so jeopardizes your slot because we have to make intermittent payments to the Resort/Cruise/Airlines and need for everyone to uphold their part of the bargain. We will always try to work with you, but keep in mind that we are still obligated to pay the Hotel/Cruise/Airline at set dates.  On certain trips there may be a late charge added (not to exceed $25 per month) after final payment is due. The worst case scenario is a person could lose their room if they have not kept up with the payment plan and then would be refunded whatever is left after the cancellation penalty and administrative costs are tallied. There is no set "Grace Period" since each Travel Contract is different.

How/Where Do I Make Payments?

(1) Upon completion of the registration form, record your trip name and select SUBMIT* Then click on the Payment Button. That will take you to our secure PayPal page and you input your information there (and also the name of the Trip in the Merchant Instruction Box). Keep in mind that if you use PayPal for more than your initial deposit, a 3% fee will be added onto your final balance.
(2) Electronic Bill Pay:  Go to your Online Banking System and set up A-MAE-ZING GETAWAYS as a Vendor/Payee and our phone number 843-735-1482. Use your first initial and last name and the Trip as your account  number: e.g: JBrownBoraBora.
(3) Send in a Money Order or Bank Check to the Mailing address:  P.O. Box 779, Goose Creek, SC 29445
NO PERSONAL CHECKS ARE ACCEPTED-THEY WILL BE  RETURNED.

bottom of page